Privacy Policy

Privacy Policy and Cookies

Alphanna respects your privacy and is committed to protecting the personal information of its customers and visitors. This Privacy and Cookies Policy aims to clarify how we collect, use, store, and protect your personal data when you interact with our website.

1. Collection of Personal Information

We collect the following personal information from our users:

Information provided directly: Name, email, phone, address, and payment details when making a purchase or registering on our website.

Automatic information: Browsing data such as IP address, browser type, pages visited, time spent on the website, and other data automatically collected through cookies and similar technologies.

2. Use of Information

The collected data is used for the following purposes:

Process and manage purchases, orders, and deliveries;
Send communications about updates, promotions, and offers from Alphanna (with prior consent from the user);
Personalize the user experience on our website;
Improve our products and services based on browsing behavior;
Comply with legal and regulatory requirements.

3. Sharing of Data

Alphanna does not sell or rent your personal information to third parties. However, we may share your data with:

Service providers: Payment, transportation, and logistics companies to ensure that your order is processed correctly.
Legal authorities: In the event of a judicial request, when necessary to fulfill legal obligations.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, and disclosure. However, internet data transmission is never completely secure, and we recommend that you take additional precautions to protect your information.

5. Cookie Policy

Our website uses cookies and other tracking technologies to:

Personalize your experience: Remember your preferences and enhance the website’s functionality.
Analyze traffic: Monitor website usage, identify areas of interest, and improve our services.

Cookies are small text files stored on your device when you visit our website. They do not contain personal information and are used to identify your browsing activity anonymously.

You can disable cookies at any time by adjusting your browser settings. However, by disabling them, some website functionalities may be compromised.

Types of Cookies Used

Essential cookies: Necessary for the basic functioning of the website.
Performance cookies: Collect anonymous information on how users navigate the website.
Marketing cookies: Used to display more relevant ads to users.

6. Your Rights

You have the right to: